Mauh AI Privacy Policy

1. Introduction

At Mauh AI (“we,” “our,” or “us”), protecting your privacy is an important priority.

This Privacy Policy explains how we collect, use, process, store, and protect information when you access or use the Mauh AI application (the “App”).

By using the App, you acknowledge that you have reviewed and accepted the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

When using Mauh AI, you may provide information including:

• Messages, prompts, conversation content, preferences, and customization settings

• Feedback, support requests, and other communications submitted to us

• Purchase-related details, including transaction records, subscription information, and product identifiers used to verify purchases

2.2 Device and Technical Information

To provide stable services, improve performance, and maintain security, we may collect:

• Device model, operating system, application version, and technical settings

• Crash reports, diagnostic information, performance data, and related technical records

2.3 Usage Information

We may collect information about how you interact with the App, including:

• Features used, conversation activity, AI generation requests, and usage patterns

• Subscription status, purchase restoration information, and account activity records

• Security logs used for fraud prevention, abuse detection, and system protection

3. Use of Collected Information

We may use collected information to:

• Provide AI conversation services and related features

• Manage accounts, subscriptions, purchases, and user access

• Improve App performance, develop new functions, and analyze service usage

• Detect abuse, prevent security risks, troubleshoot technical problems, and protect the platform

• Fulfill legal obligations and respond to lawful requests

We do not sell your personal information.

4. Third-Party Services and Information Sharing

To operate Mauh AI, we may rely on trusted third-party service providers, such as:

• Payment and subscription management services

• Cloud hosting and storage providers

• Analytics, security, and technical infrastructure providers

Information may be shared only when necessary to provide or improve the App. Third-party providers are required to maintain reasonable security measures and protect user information.

5. AI Processing and Conversation Data

Mauh AI processes user messages, prompts, and related content to generate AI responses and provide interactive features.

User-generated content is not used to identify individuals, and we do not sell conversations or personal information to third parties.

Users should avoid entering sensitive personal information, confidential materials, or private credentials into the App.

6. Data Retention

We retain information only for as long as reasonably necessary to:

• Provide and maintain App functionality

• Support account management, purchase verification, and security operations

• Meet legal, regulatory, or contractual requirements

When information is no longer needed, it may be deleted, anonymized, or securely removed unless retention is required by law.

7. Your Rights

Depending on applicable laws in your region, you may have rights including:

• Accessing your personal information

• Requesting corrections to inaccurate data

• Requesting deletion of your information

• Restricting or objecting to certain processing activities

• Withdrawing consent where applicable

To exercise your rights, please contact us using the information below.

8. International Data Transfers

Mauh AI and its service providers may operate in different countries. As a result, your information may be transferred, stored, or processed outside your country of residence.

We take reasonable steps to ensure appropriate protection for transferred information.

9. Security Measures

We apply reasonable technical and organizational safeguards to protect your information, including secure data transmission, access restrictions, and security monitoring.

However, no internet-based service can guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our services, technology, or legal requirements.

Updated versions will become effective once published in the App. Continued use of Mauh AI after changes are made means you accept the updated Privacy Policy.

11. Contact Information

For privacy questions or requests regarding your personal information, please contact:

Email:plaiastrykab93242@gmail.com